If you are starting out with lean, one of the first questions becomes, "When should I start trying projects?" That is not always an easy answer as you do need to at least have a basic understanding.  But when should you start using your new skill sets?  What should you tackle? If you over-reach and... Continue Reading →

The main point of a Kaizen event is rapid improvement with a specific issue or process your agency is having problems with.  You get everyone responsible in a room and work through the process to quickly improve it in a dramatic fashion. A Kaizen event can last a day or 5 days.  I suppose longer,... Continue Reading →

Is there an issue at your housing authority?  Have you tried solving it but cannot quite figure out what the main cause is?  Even worse, do you jump to the conclusion without really thinking about what the main reason is.  Here is a tool that might help you make some progress.  Sometimes it is called... Continue Reading →

Lean is a process improvement/management methodology that comes from the Toyota production system.  Their main drive was to eliminate waste in processes while respecting their employees. The methods worked so well that they have been used in industries as wide ranging from building airplanes to ordering office supplies at a school.  Warehouses across the country... Continue Reading →