My first natural response to this question is, "Why the hell are we even asking such a stupid question?"  I am inclined to gravitate to technology solutions at a housing authority because I personally feel like we as an industry are behind the times.  Most public housing authorities/social housing companies I visited across the USA,... Continue Reading →

I am sitting here from the confines of my counterbalance residence in Seattle contemplating technology and its role within a public housing authority or a social housing company if you want to be European/Australian about it.  No I am not that damn boring that I cant think of something better to do but after a... Continue Reading →

Last week I wrote a little about the idea of process improvement in social and public housing.  I made it clear that I do not consider any process improvement methodology religion and that common sense can be our best friend.  With that said, I wanted to start writing about specific tools and ideas that I... Continue Reading →

Can we process an annual review more efficiently?  Can we make our ADA process more streamlined?  How about improving the time it takes for us to turn a unit after a move out or increase the number of work-orders we close per day or week?  If you buy a new housing software system or start... Continue Reading →

Dies ist meine erste Zeit mit dem Schreiben auf Deutsch. Ich weiß, es gibt eine Menge von Fehlern. Fühlen Sie sich frei, um zu helfen. Sie können die englische Version, lesen auf meiner homepage. Ich bin nur drei Wochen nach Seattle zurück. Die Stadt schockiert mich jeden Tag mit der Änderung. Es sieht nicht das gleiche.... Continue Reading →

I am only three weeks returned to Seattle.  Since returning, the city shocks me day by day with the fast transition and change.  In many ways it does not look the same.  Buildings that were under construction when I left 1.5 years ago are complete while double the number are now being built.  Everywhere I... Continue Reading →

“Our program to help seniors has really done a lot to improve the morale in our senior community!”  I heard this as I sat at a NAHRO conference several years ago and thought to myself, “How the hell do you know?”  It’s not that I questioned the value.  In many ways I believe programs to... Continue Reading →

Over the last year I visited 33 German cities, and somewhere in the neighborhood of 15-20 EU countries (who is counting?). I through several pictures of my travels in to illustrate and break up this longer blog.   I managed in most of these trips to find a way to meet with a social housing company, a homeless organization, or... Continue Reading →